Downloads & Refunds
Once you have paid for and downloaded your Audiobook, eBook or PDF digital file, you now own a copy of it, so we do not accept returns on our PDF digital downloads. If you are having trouble viewing your file, please reach out to us via email at firstname.lastname@example.org and we will try to help you troubleshoot.
If you have received a damaged hardcover or softcover physical book during shipping, please email us to let us know so we can help you submit a claim for processing through the shipping carrier. We will be happy to send you another replacement book once the claim has been processed.
Damaged hardcover or softcover books can be returned to the following address:
REMOC FILMS, LLC
c/o Trent & the Last Plum
2916 Clairmont Rd, #2411
Atlanta, GA 30329
If you have received incorrect items, please contact us at email@example.com to let us know about your issue so we can help you resolve it in a timely manner.